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At PD Sportsware, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

Urban Fashion


How We Do It

The production time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are shipped within 2-7 business days after the order is submitted.

However, it’s important to note that the fulfillment timeframe may vary for each order. While the average production time is not guaranteed (holidays and high-volume seasons will cause production time to increase), this number may be helpful to base your decision on.


Everything You Need to Know

PD SPORTSWARE is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if our customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, PD SPORTSWARE offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the Returns Email Address and provide a clear photo showing the issue.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that PD SPORTSWARE will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG (Direct to Garment) products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.


Your Data is Secure

PD Sportsware

11  Grandview Ave,
Cohoes, NY 12047

Last Updated: Nov 19, 2023

Thank you for using Pd Sprtsware (or as we are legally known, Primeau-Duclose Enterprises LLC.).  Before using or accessing our platform, please read this Privacy Policy carefully, it explains how we protect your data and respect your privacy.

A. Yours and our responsibilities

Summary: This policy applies to all  Pd Sportsware users and also visitors of our platform. When handling the data of end-customers of Pd Sportsware users, we act as a “data processor” and Pd Sportsware merchants are responsible for ensuring their data is protected and handled in accordance to all applicable laws.

Who does this policy apply to?

  • If you are a Pd Sportswarecustomer or subscriber, or just visiting our website, this policy applies to you.

  • For your customers who are just making a purchase of your goods through Pd Sportsware, but are not registered users, we act as the “data processor” for you, the merchant: this means we only process their data to help us provide our service to you, or in accordance with your instructions, or as required by law. You are responsible for making sure that their personal data is treated in accordance with applicable data protection laws. That includes informing them how service providers (like us) collect and use data on your behalf.

Our responsibilities

If you are a registered Pd Sportsware customer or a visitor to our website we act as the  “data controller” of personal data. This means we determine how and why your data are processed.

Your responsibilities

  • Read this Privacy Policy

  • If you provide us with personal information about other people (i.e. if you are registering on behalf of someone else, or you are transmitting data from your customers), or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.

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